Terms & Conditions
The agreement between our house and yours
1. Ownership of Content
We collect only the essential information required to fulfill your orders and provide a personalized heritage experience. This includes your name, delivery address, and contact details. We do not sell or trade your personal data with third parties.
2. Product Representation
All financial transactions are handled through encrypted gateways like Jawwal Pay and PayPal. Naqsh does not store your credit card or wallet credentials on our servers. Your payment security is prioritized using industry-standard SSL encryption.
3. Pricing and Payments
Your information is used to process orders, provide tracking updates, and, if you opt-in, share stories from our artisan workshops via our newsletter. You can manage your communication preferences at any time through your account settings.
4. Limitation of Liability
Naqsh is a platform for cultural artifacts. We are not responsible for any indirect damages resulting from the use of our products beyond the replacement or refund value of the item purchased.